The United Airlines Customer Property Claim Form is a document designed to help passengers report issues related to delayed or lost checked baggage. Completing this form accurately is crucial for United Airlines to assist you effectively in locating your property. Timely submission of the form, along with necessary documentation, can significantly enhance the processing of your claim.
The United Airlines Customer Property Claim Form is a crucial document for travelers who have experienced issues with their checked baggage. This form is designed to streamline the process of reporting lost, damaged, or delayed property. Travelers are encouraged to complete it promptly, as the information provided is vital for United Airlines to locate the missing items. The form requires a detailed description of each item in the baggage, as well as signatures from all affected parties. If multiple bags are involved, each should be itemized separately. To support the claim, travelers must also submit additional documents, including proof of purchase for valuable items, baggage claim checks, and identification. It is important to note that claims must be submitted within 45 days to ensure processing. Furthermore, the form outlines liability limits for lost or damaged baggage, varying based on domestic or international travel. Understanding these limits and the necessary steps can significantly impact the success of your claim.
What is the purpose of the United Airlines Customer Property Claim Form?
The United Airlines Customer Property Claim Form is designed to help passengers report lost, damaged, or delayed checked baggage. Completing this form allows the airline to process your claim and assist in locating your property more effectively.
How do I complete the claim form?
Fill out the form completely, providing detailed descriptions of each item in your bag or the items that are missing. Make sure to include signatures from all affected individuals. If you have multiple bags, list each bag and its contents separately for clarity.
What documents do I need to submit with my claim?
Along with the completed claim form, include the following: your ticket receipt, original proof of purchase for items valued at $100 or more, baggage claim checks, and any receipts for interim expenses. If applicable, provide a clear copy of a government-issued photo ID for each person involved in the claim.
What happens if I don’t submit the claim form within 45 days?
If you do not return the completed claim form within 45 days, United Airlines will not be able to take action on your claim. It is crucial to submit the form promptly to ensure your claim is processed.
What is United Airlines' liability for lost or damaged baggage?
For domestic travel within the U.S., United Airlines is liable for up to $3,300 per ticketed passenger for lost, damaged, or delayed baggage. For international travel, liability limits vary based on the applicable convention, such as the Warsaw or Montreal Convention. Check the airline's website for specific details.
Can I claim for high-value items in my baggage?
United Airlines does not assume liability for high-value, fragile, or perishable items carried in checked baggage. It is advisable to keep such items with you in your carry-on luggage whenever possible.
What should I do if my baggage is rerouted?
If your baggage is rerouted or you receive a different claim check, make sure to note this on your claim form. Providing accurate information will help expedite the tracing and recovery of your baggage.
How can I track the status of my claim?
You can contact United Airlines' Baggage Resolution Service Center at 1-800-335-2247 or local at 1-281-821-3526 for updates on your claim status. Be sure to have your claim reference number handy for quicker assistance.
What should I do if I have previously filed a claim with another airline?
If you or any members of your household have filed a claim with another airline, you must disclose this information on the claim form. This helps United Airlines understand your situation better and process your claim accordingly.
Where do I send my completed claim form and documents?
Mail or fax your completed claim form and all supporting documents to the United Airlines Baggage Resolution Service Center at 611 Lockhaven Drive, Houston, TX 77073. The fax number is 1-281-553-1484.
When filling out and using the United Airlines Customer Property Claim Form, several key points should be kept in mind to ensure a smooth process.
When dealing with the United Airlines Customer Property Claim Form, several misconceptions can arise. Understanding the facts can help streamline the process and alleviate concerns. Here are ten common misconceptions:
By addressing these misconceptions, individuals can better navigate the claims process with United Airlines, ensuring a smoother experience and enhancing their chances of a successful resolution.
Customer Property Claim Form
UNITED ■.
Please accept our sincere apologies for the inconvenience you have been caused by the delay of your checked property. To assist us with your claim, please complete and return this form.
While our efforts to locate your property continue, it is of the utmost importance to promptly complete this claim form and return it to us as soon as possible. The most intensive phase of tracing is based on the information provided on this claim form. In the event you fail to return the completed claim form within 45 days, no action shall lie against United Airlines. The claim form should be completed in its entirety with a detailed description of each individual item contained within the bag(s), or the items missing from the baggage, including signatures from all persons impacted. If your claim involves more than one bag, please itemize each bag and its contents separately. The accuracy of the information you provide enhances our ability to locate your property through our tracing efforts. Failure to include requested information may affect the processing of your claim.
In addition, please include the following items in addition to this signed form to assist in processing your claim:
•Customer copy of the light ticket, or ticket receipt
•Original proof of purchase for items valued at $100 USD or higher
•Baggage claim checks
•Excess value receipt, if excess value was declared at check in
•For interim expense reimbursement, receipts are required for all items purchased
•European customers, please include bank name and address, account name and ABA/Chips number
•Clear and legible copy of driver’s license or other government issued photo ID for each person on claim.
Important: Please retain copies of all documents you send to us, for your records.
Notice of Baggage Liability Limits
For domestic travel between points within the United States (except for domestic portions of interna- tional journeys), United’s liability for loss of, damage to, or delay in delivery of a passenger’s checked baggage is limited to $3,300 per ticketed passenger, unless a higher value is declared in advance and appropriate charges are paid. In accordance with 14 CFR Part 382, the above limit of liability does not apply for loss, damage or delay of wheelchairs or other assistive devices. Excess value may not be declared on certain types of articles. United assumes no liability for high value, fragile, or perishable items carried in connection with domestic travel. For a complete list of excluded items, see the terms in our Contract of Carriage or at our website, united.com.
For international travel to which the Warsaw Convention applies, liability for loss, delay, or damage to baggage is limited to $20 per kilogram (approximately $9.07 per pound) up to $640, and $400 per passenger for unchecked baggage.
For international travel to which the Montreal Convention applies, liability for loss, delay, or damage is limited to 1,131 SDR per passenger for baggage, whether checked or unchecked. Exchange rates are available at www.IMF.org.
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Personal and light information, please type or print legibly
Type of Claim:
□ Damage
□ Interim
□ Loss
□ Pilferage
File reference number
Baggage Claim Check Nos.
Name
Last
First
MI
Home Phone
Business Phone
Mr.
Area Code
Areas Code
Mrs.
(
)
Miss
Home Address
Occupation
Employed By
City
Business Street Address
State/Province
E-Mail Address
City/State/Province
I
Zip/Postal Code
Country
Total Bags Checked
Total Bags Lost
Number of Passengers
MileagePlus or Frequent Flyer
When and where
Travelling
Number/Airline
Was your bag last seen?
Excess Bag Yes
Did you declare and
Yes
Where did you check your baggage?
Fee Paid?
pay for higher value?
Value: $__________
Ticket Counter________ Curbside_______ Other_________
No
Was your bag(s)
If yes, were you
City and Airline who handled
Reason for Reroute
rerouted or
given a different
rerouting
rechecked enroute?
claim check?
Did you attempt to
At what UA office did you report
Has loss been reported to another airline?
claim baggage as
your loss?
soon as you arrived?
If yes, please give airline and city where reported:
Have you or members of your household ever filed a claim before
If yes, Airline(s)__________________________________
this one with any airline(s) for baggage loss, damage, or pilferage?
Date(s)__________________________________
Complete itinerary
From
To
Airline
Flight #
Date
Certiication and understanding
The United States Post Ofice has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through the United States mails. Any such claims received by United Airlines are reported to US Postal authorities.
I do hereby promise the foregoing statement and those on all accompanying forms and supporting documents to be accurate, complete, true and I hereby make a claim against United Airlines in the
amount of $
for loss occurring on
, 20
.
Requires signature of each customer claiming lost property.
Customer Signature
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Baggage description and contents listing
List contents separately if more than one
Type of Bag
Color of Bag
Manufacturer
Date Purchased
Original Cost
bag
Initials, Marks, Labels, or other Exterior Identification. List name of any person(s) which may be on documents, papers, etc.
Description of contents: If claim is for more than 1 customer, please indicate ownership of items. Gender: M= Male, F= Female, CH=Child, INF= infant (0-3 yrs.)
Qty Article/Item Size
Gender
Description, Color, Material, Brand Label
Where
Original
M, F, CH, INF
Purchased
Cost
If additional space is needed, please attach separate paper with same data as above
Total value of □ bag and
contents
Include the following items with your claim
•Passenger ticket receipts for each person involved in this loss
•Excess value receipt, if applicable
•Interim Expense Reimbursement receipts
•Copy of driver’s license or other government issued photo ID for each person in the claim Include original proof of purchase for items valued at $100 or higher
Mail or fax to: United Airlines, Inc.
Baggage Resolution Service Center 611 Lockhaven Drive
Houston, TX 77073 Phone 1-800-335-2247
Local 1-281-821-3526 Fax 1-281-553-1484
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Quest Requisition Form - Include physician contact numbers for follow-up questions.
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Incomplete Information: Failing to fill out every section of the claim form can delay the process. Each field is important for tracking your baggage.
Missing Signatures: Not providing signatures from all affected individuals can lead to rejection of the claim. Ensure everyone involved signs the form.
Inaccurate Descriptions: Providing vague or incorrect descriptions of lost items makes it harder for United Airlines to assist. Be as detailed as possible.
Not Including Required Documents: Forgetting to attach necessary documents, like baggage claim checks or proof of purchase, can hinder your claim's progress.
Ignoring Deadlines: Submitting the claim form after the 45-day deadline will result in no action being taken. Timeliness is crucial.
Failure to Retain Copies: Not keeping copies of submitted documents can lead to issues if you need to reference them later. Always keep a record for your files.
Overlooking Contact Information: Providing incorrect or outdated contact details can prevent United Airlines from reaching you. Double-check all provided information.
When filling out the United Airlines Customer Property Claim Form, attention to detail is essential. Here are six important dos and don’ts to keep in mind:
The United Airlines Customer Property Claim Form shares similarities with a Rental Car Damage Report. Both documents require detailed information about the incident, including the nature of the claim and specific items involved. In the case of a rental car, the driver must describe the damage to the vehicle, providing documentation such as rental agreements and photographs of the damage. Just as with the airline claim, timely submission of the report is crucial for processing, and failure to provide comprehensive details can hinder the resolution of the claim.
For those looking to verify employment status, the California Employment Verification Form is crucial. This document ensures that all necessary employment history information is confirmed and accurately documented, streamlining the verification process for both employers and employees.
Another document akin to the United Airlines form is the Homeowners Insurance Claim Form. This form is used by homeowners to report losses or damages to their property. Like the airline claim, it necessitates a thorough description of the items lost or damaged, along with supporting documentation such as receipts and photographs. Both forms emphasize the importance of accuracy in the details provided, as this information directly affects the claims process and the potential reimbursement amount.
The Lost Luggage Report used by various travel agencies also resembles the United Airlines form. Travelers fill out this report when their luggage goes missing, detailing the contents and circumstances surrounding the loss. Similar to the airline's claim form, it requires information about the travel itinerary, contact details, and descriptions of the luggage. Timeliness is key, as delays in reporting can complicate the recovery process and diminish the chances of locating the lost items.
A Warranty Claim Form for consumer products is another document that bears resemblance to the United Airlines form. This form is utilized when a customer seeks to claim a warranty for a defective item. Just like the airline claim, it requires specific details about the product, including purchase information and a description of the defect. Both forms require supporting documents, such as receipts, to validate the claim. The accuracy and completeness of the information submitted can significantly influence the outcome of the claim.
Lastly, the Medical Expense Reimbursement Form is similar in its structure and purpose to the United Airlines claim form. Patients use this form to seek reimbursement for medical expenses incurred due to a covered event. Both forms require detailed information about the incident, including dates, descriptions of services, and supporting documentation like receipts. The need for precise and complete information is a common theme, as it directly impacts the efficiency and success of the reimbursement process.